It seems that Lenovo's laptop PCs are often crashed or have problems when the system starts due to the serious bugs of Windows 10, but it is expected that a solution will soon be presented.
The cause of the crash is because there is an unexpected compatibility problem between the Lenovo "Enhanced Windows BiometRics Security" function and the change introduced in the Windows 10 version 2004 update.
This is a very technical bug, but the core problem is that when the user tries to log in to Lenovo with a fingerprint sensor or a web camera, the system crashes.
Surely, since Windows 10 version 2004 rolled out in July, users had to work on these issues without any official announcements from Microsoft.
Problems by bugs reported
Since then, users have reported many problems that occurred on Lenovo's ThinkPad in 2019 and 2020 on Lenovo's official page.
The following issues are mainly reported.
All are serious problems that ThinkPad cannot be used for several weeks.Unfortunately, Lenovo has been encouraged to update Windows to customers.
However, Microsoft has finally acknowledged the bug and announced that it is working on semi -permanent corrections with Lenovo.
Neither Microsoft nor Lenovo have stated when the correction will roll out, so for the time being, a temporary solution that can be used immediately is to disable Lenovo's "Enhanced Windows Biometrics Security".。
Let me introduce a specific procedure.
How to disable Lenovo "Enhanced Windows Biometrics Security"
Note that this correction will disable problematic biological authentication security options, but the safety of the device may be reduced (so this is a temporary correction).
You may also need to edit the BIOS option of ThinkPad, but some users may not be used to this process.
If you do this process without knowing what you are doing, it is difficult to understand and it may be risky, but ThinkPad's BIOS setup utility is much simpler and user friendly than most BIOS menus.。
The method is as follows.
- ノートPCの電源を入れる（既に電源が入っている場合は再起動する）。
- 完全に起動する前に、F1を押して「Startup Interrupt Menu」を開き、もう一度F1を押して「BIOS Setup メニュー」を開く（この段階で問題が発生した場合は、LenovoのサポートページでBIOSメニューへのアクセスに関する詳しいガイダンスを確認する）。
- ノートPCの「BIOS Setupメニュー」が表示されたら、「Security」→「Visualization」と進む。
- 「Enhanced Windows Biometrics Security」をオフにする。
- メニューから出て、ノートPCを再起動する。
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Image: Lastroll/ShutterStock.com
Source: BleepingComputer.com, lenovo (1, 2)
Brendan Hesse - Lifehacker US [Original text]