Engadget Logo Entered Japanese version of AirPods Max, multiple reports that only one side may be enabled.Solving with reset

Some user reports have been reported that if you have used AirPods Max for a while, the active noise cancellation (ANC) and the external sound capture mode may not switch well and only one ANC may be enabled.

Originally, in AirPods Pro, press the noise control button on the right ear cup to switch the ANC and external sound import mode seamlessly, but only one Macrumors is ANC and the other remains in the external sound import mode.It has been reported that there are cases.

One Macrumors staff has actually experienced it, and it has occurred intermittently.At the time of writing, it is unknown whether Apple will modify it in a future update, but for the time being, it is explained that resetting AirPods Max after taking the next step can eliminate the problem.

  1. Insert the Lightning cable in the charger from the attached USB-C and confirm that it is charged.

  2. Press the noise control button and digital crown until the LED (status lamp) at the bottom of the right ear cup flashes in orange.

This is the same as Apple official reset method.Anyway, after resetting, if you press the noise control button with the left and right ear cups, the left and right will have ANC or external sound import mode.If the problem recurs, repeat the same procedure is recommended.

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エンガジェット日本版 AirPods Max、片側しかノイキャン有効にならない場合があるとの複数報告。リセットで解決することも

If the problem still does not solve the problem, press the noise control button and digital crown for 15 seconds until the LED flashes orange to white.In other words, it seems that there is no other way to reset the settings at the time of the factory, then reconnect to the iPhone according to the setup procedure.If this is not the case, it is time to contact Apple's official support.

Regarding AirPods Max, some users have reported that sweat was condensed in the ear cups and water had accumulated in the ear cup.

The 9TO5MAC of the United States speculates that the AirPods Max ear cups are made of metal, unlike competitors' products, so they are more likely to be cooled by the outside air.This phenomenon is not widely confirmed, but it may occur when you are in a cold room or during exercise.

In that case, it is recommended that you follow the Apple official care method, such as using a soft and dry cloth that does not come out with lint, without rinsing with water.

Source: Macrumors, 9to5mac